Get same-day Apple-certified iPhone repair at a store near you. Apple Mac Computer. Shopping for an Apple Mac. Whether you're into graphic design and photography or you're just looking for a reliable computer with the latest technology, an Mac computer. To get service for your Mac, you can make a reservation at an Apple Store or an Apple Authorized Service Provider. Make sure you know your Apple ID and password before your appointment. Or, if you have a Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you.
We’re here to help. Apple-certified repairs are performed by trusted experts who use genuine Apple parts. Only Apple-certified repairs are backed by Apple. Whichever option you choose, you’ll get your product back working exactly the way it should.
Send your product to Apple
Online or over the phone, we'll arrange shipment for your product to an Apple Repair Center — all on your schedule and without an appointment. This service is available for most Apple products.
Find an Apple Authorized Service Provider
Our network of Apple Authorized Service Providers give you lots of convenient locations for Apple repairs. In some areas, you can even schedule a technician to perform an iPhone screen repair at your home or office.
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Visit a Genius at an Apple Store
You can do more than shop and learn in an Apple Store. Start a repair request below to make a reservation with a Genius to get help with a hardware repair.
Learn more about your Apple Limited Warranty or AppleCare Product coverage status, and get service and repair information for a specific Apple product.
You can check if a provider is an Independent Repair Provider or an Apple Authorized Service Provider. Independent Repair Providers have access to Apple genuine parts and repair resources. Independent Repair Providers do not provide repairs covered by Apple's warranty or AppleCare plans* but may offer their own repair warranty.
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*Unless required by law, repairs made by Independent Repair Providers are not backed by Apple. Any damage that your device may incur by a non-Apple authorized repair provider is not covered by Apple’s Limited Warranty or an AppleCare plan.
How to back up with iCloud
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- Connect your device to a Wi-Fi network.
- Go to Settings > [your name] and tap iCloud.
- Tap iCloud Backup.
- Tap Back Up Now. Stay connected to your Wi-Fi network until the process completes.
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How to back up with iTunes
- Connect your device to your computer. On a Mac with macOS Catalina 10.15, open Finder. On a Mac with macOS Mojave 10.14 or earlier, or on a PC, open iTunes.
- If a message asks for your device passcode or to Trust This Computer, follow the onscreen steps. If you forgot your passcode, get help.
- Locate your device on your computer. If your device doesn’t appear on your computer, learn what to do.
- If you want to save Health and Activity data from your iPhone or Apple Watch, you need to encrypt your backup:
- Select the box called Encrypt [device] backup and create a memorable password.
- If you don’t need to save your Health and Activity data, you can make a backup that isn’t encrypted. Just click Back Up Now.
- Write down your password and store it somewhere safe, because there’s no way to recover your iTunes backups without this password.